Chinook Home Buyers ("we," "us," "our") operates [WEBSITE URL] and buys residential property directly from homeowners in Calgary and surrounding areas in Alberta. This policy explains how we collect, use, and protect your personal information, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
When you contact us or submit a form (including forms on Facebook or Instagram), we may collect your name, email address, phone number, property address, and details about your property and your reasons for selling.
We use your information to contact you about your property, prepare and present a cash offer, respond to your inquiries, and manage the buying process. We do not sell your personal information.
We share your information only as needed to provide our service — with members of our team and with service providers who help us operate (such as our CRM software and communication tools). These providers may only use your information to perform services on our behalf. We may also disclose information if required by law.
By submitting your information, you consent to us collecting and using it as described here. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
We keep your personal information only as long as needed for the purposes above or as required by law, then securely delete or anonymize it.
We take reasonable steps to protect your information against loss, theft, and unauthorized access.
You may request access to the personal information we hold about you, ask us to correct it, or request its deletion. Contact us at jmlkhon17@gmail.com.
If you contact us through Facebook or Instagram, their own privacy policies also apply to information collected on those platforms.
We may update this policy from time to time. The current version is always posted on this page with its effective date.